Clinical Governance: Improving the quality of healthcare for patients and service users

Clinical Governance: Improving the quality of healthcare for patients and service users

Lansdown, Gail E.; Gottwald, Mary

Open University Press

06/2014

216

Mole

Inglês

9780335262809

15 a 20 dias

Offers a practical guide to clinical governance in healthcare, designed to help practitioners and students deliver quality care to patients and improve the patient experience at every level. Grounded in the application of clinical governance, this book explains in detail what it looks like in practice.
1. The context and importance of clinical governance 2. Examples of quality issues 3. Using tools to analyse causes of quality issues 4. Developing clinical governance strategies through Change Management 5. Developing awareness through Education and Training 6. Improving quality care through risk and complaints management 7. Using Evidence based practice to support clinical governance 8. Evaluating quality care through audit
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